This position is mainly a Retail Sales Associate. They will also taken on some responsibilities to assist the Account Managers on sales. We are looking for someone who is will work closely with the customers to determine their needs and find a solution to fit their needs. They will also need to be able to answer any questions customers may have about our products. This position will also help answer phones, run the POS, and restock the products when needed. Ultimately, we need someone who is going to provide excellent customer service and is willing to learn and grow with NOE Office Equipment and Donnellon McCarthy Enterprises.
The AM interacts with customers through a combination of telephone, email, and face-to-face meetings.
The AM is responsible for achieving an assigned sales and profitability goal.
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customers needs and provide assistance and information on product features
- Greet Customer and provide a welcoming environment
- Maintain a stocked and "ready to shop" store to ensure efficiency and customer satisfaction
- Process POS (Point of Sales) Pruchases
- Comply with inventory conrtol procedures
- Cross sell products
- Answer the phones
- Understanding and knowledge of product to ensure maximum customer assistance
- Able to work in a Team environment and willing to step up when needed
- Possess a high school diploma
- Additional education in the field of business technology could be considered an advantage.
- Customer Service Experience and Skills highly preferred
- Excellent communicator / interpersonal communications - professional appearance and demeanor.
- Must be timely and responsible
NOE Office Equipment (NOE) has been in the industry since 1948. Based out of Parkersburg, West Virginia the office is stocked with office supply essentials as well as specialty merchandises. NOE is an authorized Toshiba and Lexmark Dealer offering a full line of copiers and fax machines. NOE’s business philosophy has always been to treat the customers fair, offer great products and deliver outstanding customer service. NOE has been recently acquired by Donnellon McCarthy Enterprises, a company headquartered in Cincinnati, Ohio.
Location/Region: Parkersburg, WV (US)